Contact Us - IQOS Customer Service

How to reach us?

There are several ways you can reach us

IQOS Service Point

Please feel free to reach us to have device troubleshooting and device warranty through 1:1 consultation at IQOS Service Point.

Call us

Please feel free to call us for any support.

We have the customer agent to assist you.

Call us at 080-000-1905.

Email us

Please feel free to write to us for any support.

contact.tw@iqos.com

The customer service center is available Monday to Friday from 10 am until 7 pm. Close on Saturday and Sunday.

This product is an electronic device used to heat tobacco products. This product is not risk free and provides nicotine, which is addictive. This product is not for people who have never used tobacco or nicotine products or who have quitted using tobacco and nicotine products. This product is only for legal age smokers who would otherwise continue to smoke or use other nicotine products.

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There are several ways you can reach us

IQOS Service Point

Call us

Email us

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